syrupdawg
08-18-2011, 07:35 PM
I just want to post this to show contradictions in the warranty issue dates.
Here is a quote from jeff garmon on cummins forum:
To clear the air here for you guys that don't know. The converters in question here are built by Diesel Performance Converters and are built with the lock up clutch too tall. This means if you measure from the pump hub down to the splines comparing to a stock converter or a properly built aftermarket converter you will see the difference. The converter in Italy was not built by DPC and is some other builder of DTT. This warrantee issue for me has been huge! I don't owe any one but the customer on this forum an explanation! Having said that my converter problems are from last sept. thru feb. of 2011. I have had three to five per week for the last several months and will have more for a while. If these forums are meant for any thing it is to help inform of good and sometimes bad parts. Everything is not always fun in this buisness, but the truth is the truth and I am sorry if this offends anyone however I have slammed my own product by posting this! It is no different than choosing a piston for an engine that fails! Its your engine, or your trans that will fail by your choice of parts. I will be the first to admit I can screw things up as good as any one, but i am making them right one at a time!
Now I want to show some dates where swole (who is bashing phil now) was praising Phils converters.
This was posted May 4th, 2011 (not even 3 months ago)
My DPC converter is Awesome !!
Two motors later!! LOL
This quote was posted April 3rd, 2011
As IF there was any reason to go elsewhere for a Converter!!
Now, you'd have to be a complete Dumba$$ to buy anything other than a DPC!!!
Good lookin out Phil!!!
Very Awesome news!!
Obviously there is a contradiction on their part on the dates. I think that if there was a problem then it would have surfaced somewhere before august this year if the problem started in september of LAST year. Swole continued to praise phils converters through May. (which was 3 months after the claimed problem occured) To me that seems like plenty of time for the problem to be identified.
I also want to address the other part of Jeff Garmons post from cummins forum. He stated that the converter in question was NOT a DPC converter.
I just feel like the customers should be able to make their own decision not based on all the mud slinging and the state of panic that this situation has caused.
If you have ANY questions about Phils converters please feel free to give him a call. His number is 770-318-8696. He has the absolute best customer service in the converter industry. Phil runs this company himself and you can be assured that if you buy a converter from DPC it will personally be built by Phil himself. Not to mention that Phil has a LIFETIME WARRANTY (despite the statements of others) on his converters.
Sorry for the long statement I just thought that this information needed to be shared for the past, present, and future customers of Diesel Performance Converters!!!
Here is a quote from jeff garmon on cummins forum:
To clear the air here for you guys that don't know. The converters in question here are built by Diesel Performance Converters and are built with the lock up clutch too tall. This means if you measure from the pump hub down to the splines comparing to a stock converter or a properly built aftermarket converter you will see the difference. The converter in Italy was not built by DPC and is some other builder of DTT. This warrantee issue for me has been huge! I don't owe any one but the customer on this forum an explanation! Having said that my converter problems are from last sept. thru feb. of 2011. I have had three to five per week for the last several months and will have more for a while. If these forums are meant for any thing it is to help inform of good and sometimes bad parts. Everything is not always fun in this buisness, but the truth is the truth and I am sorry if this offends anyone however I have slammed my own product by posting this! It is no different than choosing a piston for an engine that fails! Its your engine, or your trans that will fail by your choice of parts. I will be the first to admit I can screw things up as good as any one, but i am making them right one at a time!
Now I want to show some dates where swole (who is bashing phil now) was praising Phils converters.
This was posted May 4th, 2011 (not even 3 months ago)
My DPC converter is Awesome !!
Two motors later!! LOL
This quote was posted April 3rd, 2011
As IF there was any reason to go elsewhere for a Converter!!
Now, you'd have to be a complete Dumba$$ to buy anything other than a DPC!!!
Good lookin out Phil!!!
Very Awesome news!!
Obviously there is a contradiction on their part on the dates. I think that if there was a problem then it would have surfaced somewhere before august this year if the problem started in september of LAST year. Swole continued to praise phils converters through May. (which was 3 months after the claimed problem occured) To me that seems like plenty of time for the problem to be identified.
I also want to address the other part of Jeff Garmons post from cummins forum. He stated that the converter in question was NOT a DPC converter.
I just feel like the customers should be able to make their own decision not based on all the mud slinging and the state of panic that this situation has caused.
If you have ANY questions about Phils converters please feel free to give him a call. His number is 770-318-8696. He has the absolute best customer service in the converter industry. Phil runs this company himself and you can be assured that if you buy a converter from DPC it will personally be built by Phil himself. Not to mention that Phil has a LIFETIME WARRANTY (despite the statements of others) on his converters.
Sorry for the long statement I just thought that this information needed to be shared for the past, present, and future customers of Diesel Performance Converters!!!