Returned phone calls
What's the expected wait on having phone calls returned, much less other matters handled?
|
I left a message on a late friday afternoon & got my call returned monday morning. He'll get to ya, bet patient... Shanes a one man army!
|
Well that's funny, I called him Monday morning.
He's been on here at least twice since I started this thread, no response whatsoever. Does he not check his own sponsor forum? This goes back farther than just Monday morning though. |
I've been harassing him about a leak on my CP3 for months and he still manages to get back to me in a timely manner. Hell, I wouldn't call me back LOL
|
What you got up you sleeve now Brandon??
|
I've dealt with Shane a few times, good people. Be proactive, leave another message. Sometimes, things get lost in the hustle and bustle. Not necessary bad customer service, just life.
|
I second that.. But he does have a good amount of phone traffic to deal with. Not only his customers, but others that are looking for a "phone diagnostic" owner-operator-mechanic-developer-reception-designer-implementor-techline-customer service rep. Call him again after a couple days.
|
I don't think yall get it...it's not like I just called him for the first time last Monday.
|
Also, the way I understand it, Brandon is a pretty loyal customer of this shop.....
|
So what's the deal Shane? A phone call telling me how this matter is going to be handled is not too hard of a thing for you to do. The truck is going back together soon and if I have to pay for something that you told me you would warranty I'm going to be just a bit more upset than I am now. Several calls and messages and no response, I'm still waiting.......
|
Quote:
|
Another day, another chance missed......
|
BOO! :( That sucks man
|
Is WICKED even in business anymore???
|
Wicked was supposedly changing their name.
|
Apparently their business ethic too.... still nothing.
|
wowzers. Been hearing alot of not so good stuff about them. I was wanting to use their stuff when it came time for an upgrade. Not anymore!
|
Not good to hear. Hopefully Shane has just been out of the shop for a few days?
|
Well seeing as I was told it would be warranted at least 3 months ago, and the last time I spoke with him was about a month or so and he said he "just got some in" I'd think "out of the shop" doesn't apply. This is besides the last 2 weeks of no answer/ returned call.
|
Try Cummins Forum, he's posting on there quite a bit.
|
All times are GMT -5. The time now is 10:05 PM. |
Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2006 - 2024, CompetitionDiesel.com
all information found on this site is property of www.competitiondiesel.com