Returned phone calls

I left a message on a late friday afternoon & got my call returned monday morning. He'll get to ya, bet patient... Shanes a one man army!
 
Well that's funny, I called him Monday morning.

He's been on here at least twice since I started this thread, no response whatsoever.

Does he not check his own sponsor forum?

This goes back farther than just Monday morning though.
 
I've been harassing him about a leak on my CP3 for months and he still manages to get back to me in a timely manner. Hell, I wouldn't call me back LOL
 
I've dealt with Shane a few times, good people. Be proactive, leave another message. Sometimes, things get lost in the hustle and bustle. Not necessary bad customer service, just life.
 
I second that.. But he does have a good amount of phone traffic to deal with. Not only his customers, but others that are looking for a "phone diagnostic" owner-operator-mechanic-developer-reception-designer-implementor-techline-customer service rep. Call him again after a couple days.
 
So what's the deal Shane? A phone call telling me how this matter is going to be handled is not too hard of a thing for you to do. The truck is going back together soon and if I have to pay for something that you told me you would warranty I'm going to be just a bit more upset than I am now. Several calls and messages and no response, I'm still waiting.......
 
TheBigNasty said:
So what's the deal Shane? A phone call telling me how this matter is going to be handled is not too hard of a thing for you to do. The truck is going back together soon and if I have to pay for something that you told me you would warranty I'm going to be just a bit more upset than I am now. Several calls and messages and no response, I'm still waiting.......
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Preach on!! Another member is having the same issue as well.
 
wowzers. Been hearing alot of not so good stuff about them. I was wanting to use their stuff when it came time for an upgrade. Not anymore!
 
Well seeing as I was told it would be warranted at least 3 months ago, and the last time I spoke with him was about a month or so and he said he "just got some in" I'd think "out of the shop" doesn't apply. This is besides the last 2 weeks of no answer/ returned call.
 
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