[Slowpoke]

I will be honest....I am completely confused. I do not get on comp d or facebook much, as I am usually at a welder all day. This has, however, been brought to my attention and I have no idea how to respond. I will be more than happy to solve any issues any of my customers have with our product. I will need the person to contact me in order to do that. I do not have any voice mails from anyone that even sounds close to this. I can't fix something if I don't know there is a problem. This person is not in our system, so I am in the dark here. Please contact me at 770-318-8696. If I do not answer, please leave a voicemail. I receive close to 85 calls a day, so I will probably have to return the call.

Thanks guys for the kind words and support! It is really appreciated. I do try my best to be sure everyone is taken care of and satisfied with our customer service. I will admit....I am baffled by this one.