[biggy238]

I have no administrative aspirations because of those kinds of situations. I'm not willing to choke on it to maintain positive word of mouth.

We had a guy come in asking about a re-rate. The truck was down on power. He leaves, comes back later asking about an overhead adjustment. I start the overhead and the wiring harnesses are crumbling in my hands. I verbally indicate about $1200 for the harnesses and overhead. Guy throws a fit, won't let us test drive the truck, insists I quoted him 800 out the door. He pays the bill, grumbling something about the price and taking his business elsewhere. He leaves, drives 30 miles, calls and says it won't even pull his log trailer.

Sometimes you are damned before you even get them in the door

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