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03-17-2010, 09:47 AM
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#1
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Name: TheBigNasty
Title: Project bish
Status: Not Here
Join Date: May 2007
Location: Magnolia, TX
Member`s Gallery
Posts: 5,385
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Returned phone calls
What's the expected wait on having phone calls returned, much less other matters handled?
__________________
Brandon
2012 Ford F250 King Ranch
2004 Dodge 2500 Sport
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03-18-2010, 08:32 PM
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#2
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Name: Krazeeun
Title: Hardway Performance
Status: Not Here
Join Date: Feb 2008
Location: Fort Walton Beach, FL
Member`s Gallery
Posts: 2,369
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I left a message on a late friday afternoon & got my call returned monday morning. He'll get to ya, bet patient... Shanes a one man army!
__________________
RYAN MILLIKEN
I WILL NOT KEEP CALM
I WILL RAISE HELL AND BREAK ****
'14 Ram SCSB Pro-Street "MiniWheat" - 5.299ET@136.49MPH/4515#
'66 Nova X275 4.289@170.8/3430#
'69 Nova X275 .... still on pro jacks
KNOWLEDGE IS POWER
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03-18-2010, 09:07 PM
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#3
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Name: TheBigNasty
Title: Project bish
Status: Not Here
Join Date: May 2007
Location: Magnolia, TX
Member`s Gallery
Posts: 5,385
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Well that's funny, I called him Monday morning.
He's been on here at least twice since I started this thread, no response whatsoever.
Does he not check his own sponsor forum?
This goes back farther than just Monday morning though.
__________________
Brandon
2012 Ford F250 King Ranch
2004 Dodge 2500 Sport
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03-18-2010, 09:19 PM
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#4
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Name: Krazeeun
Title: Hardway Performance
Status: Not Here
Join Date: Feb 2008
Location: Fort Walton Beach, FL
Member`s Gallery
Posts: 2,369
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I've been harassing him about a leak on my CP3 for months and he still manages to get back to me in a timely manner. Hell, I wouldn't call me back
__________________
RYAN MILLIKEN
I WILL NOT KEEP CALM
I WILL RAISE HELL AND BREAK ****
'14 Ram SCSB Pro-Street "MiniWheat" - 5.299ET@136.49MPH/4515#
'66 Nova X275 4.289@170.8/3430#
'69 Nova X275 .... still on pro jacks
KNOWLEDGE IS POWER
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03-19-2010, 12:17 AM
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#5
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Name: augustus89
Title: Too Much Time
Status: Not Here
Join Date: Sep 2008
Location: Clarksville/ College Station, TX
Member`s Gallery
Posts: 641
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What you got up you sleeve now Brandon??
__________________
2011 F-250 CCSB FX4
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03-19-2010, 12:31 AM
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#6
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Name: madhat
Title: Jarhead
Status: Not Here
Join Date: Jan 2008
Location: Jacksonville, NC
Member`s Gallery
Posts: 118
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I've dealt with Shane a few times, good people. Be proactive, leave another message. Sometimes, things get lost in the hustle and bustle. Not necessary bad customer service, just life.
__________________
04.5 3500 SRW 4x4 auto
Some stuff
868/1778
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03-21-2010, 09:16 AM
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#7
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Name: Cuda
Title: EFIng amazing.
Status: Not Here
Join Date: Sep 2008
Location: Monroe, NC
Member`s Gallery
Posts: 356
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I second that.. But he does have a good amount of phone traffic to deal with. Not only his customers, but others that are looking for a "phone diagnostic" owner-operator-mechanic-developer-reception-designer-implementor-techline-customer service rep. Call him again after a couple days.
__________________
2006 Mega . S363,
KCCO
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03-22-2010, 09:30 PM
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#8
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Name: TheBigNasty
Title: Project bish
Status: Not Here
Join Date: May 2007
Location: Magnolia, TX
Member`s Gallery
Posts: 5,385
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I don't think yall get it...it's not like I just called him for the first time last Monday.
__________________
Brandon
2012 Ford F250 King Ranch
2004 Dodge 2500 Sport
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03-22-2010, 09:41 PM
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#9
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Name: crewgirl
Title: Inmate #28
Status: Not Here
Join Date: Feb 2007
Location: Small town Texas
Member`s Gallery
Posts: 4,913
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Also, the way I understand it, Brandon is a pretty loyal customer of this shop.....
__________________
Quote:
Originally Posted by Sledpuller
What.. I love 24 valves......
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Quote:
Originally Posted by LOGANSTANFORTH
yes...set your purse down, pull your skirt up, and grow a set...
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Quote:
Originally Posted by SCHOOL BUS
dont argue with anna. she knows everything
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03-28-2010, 09:04 PM
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#10
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Name: TheBigNasty
Title: Project bish
Status: Not Here
Join Date: May 2007
Location: Magnolia, TX
Member`s Gallery
Posts: 5,385
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So what's the deal Shane? A phone call telling me how this matter is going to be handled is not too hard of a thing for you to do. The truck is going back together soon and if I have to pay for something that you told me you would warranty I'm going to be just a bit more upset than I am now. Several calls and messages and no response, I'm still waiting.......
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03-28-2010, 09:31 PM
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#11
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Name: Isb
Title: Do you have a "Hines" tbm
Status: Not Here
Join Date: Nov 2009
Location: Park Village, Compton
Member`s Gallery
Posts: 538
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Quote:
Originally Posted by TheBigNasty
So what's the deal Shane? A phone call telling me how this matter is going to be handled is not too hard of a thing for you to do. The truck is going back together soon and if I have to pay for something that you told me you would warranty I'm going to be just a bit more upset than I am now. Several calls and messages and no response, I'm still waiting.......
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Preach on!! Another member is having the same issue as well.
__________________
"La Cosa Nostra"
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03-29-2010, 07:04 PM
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#12
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Name: TheBigNasty
Title: Project bish
Status: Not Here
Join Date: May 2007
Location: Magnolia, TX
Member`s Gallery
Posts: 5,385
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Another day, another chance missed......
__________________
Brandon
2012 Ford F250 King Ranch
2004 Dodge 2500 Sport
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03-29-2010, 07:16 PM
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#13
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Name: BFD99
Title: The Stig
Status: Not Here
Join Date: Apr 2006
Location: Tulsa, Ok
Member`s Gallery
Posts: 99,999,999
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BOO! That sucks man
__________________
The views and opinions expressed in this post are those of the author and do not necessarily reflect the official policy or position of CompetitionDiesel.Com
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03-30-2010, 10:02 PM
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#14
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Name: SCHOOL BUS
Title: DLRA T-O
Status: Not Here
Join Date: Jun 2007
Location: livin in motels like an underpaid rockstar!
Member`s Gallery
Posts: 10,513
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Is WICKED even in business anymore???
__________________
Lake of fir.
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03-30-2010, 10:06 PM
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#15
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Name: Isb
Title: Do you have a "Hines" tbm
Status: Not Here
Join Date: Nov 2009
Location: Park Village, Compton
Member`s Gallery
Posts: 538
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Wicked was supposedly changing their name.
__________________
"La Cosa Nostra"
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03-30-2010, 10:49 PM
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#16
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Name: TheBigNasty
Title: Project bish
Status: Not Here
Join Date: May 2007
Location: Magnolia, TX
Member`s Gallery
Posts: 5,385
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Apparently their business ethic too.... still nothing.
__________________
Brandon
2012 Ford F250 King Ranch
2004 Dodge 2500 Sport
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03-30-2010, 11:04 PM
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#17
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Name: BFD99
Title: The Stig
Status: Not Here
Join Date: Apr 2006
Location: Tulsa, Ok
Member`s Gallery
Posts: 99,999,999
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wowzers. Been hearing alot of not so good stuff about them. I was wanting to use their stuff when it came time for an upgrade. Not anymore!
__________________
The views and opinions expressed in this post are those of the author and do not necessarily reflect the official policy or position of CompetitionDiesel.Com
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03-30-2010, 11:19 PM
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#18
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Name: GRotman
Title: Chief Indian
Status: Not Here
Join Date: Jul 2006
Location: Allendale,Mi
Member`s Gallery
Posts: 2,516
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Not good to hear. Hopefully Shane has just been out of the shop for a few days?
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03-30-2010, 11:38 PM
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#19
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Name: TheBigNasty
Title: Project bish
Status: Not Here
Join Date: May 2007
Location: Magnolia, TX
Member`s Gallery
Posts: 5,385
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Well seeing as I was told it would be warranted at least 3 months ago, and the last time I spoke with him was about a month or so and he said he "just got some in" I'd think "out of the shop" doesn't apply. This is besides the last 2 weeks of no answer/ returned call.
__________________
Brandon
2012 Ford F250 King Ranch
2004 Dodge 2500 Sport
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03-31-2010, 01:16 PM
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#20
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Name: bh10
Title: Web Wrencher
Status: Not Here
Join Date: Feb 2008
Location: Iowa, now in Georgia, again
Member`s Gallery
Posts: 1,974
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Try Cummins Forum, he's posting on there quite a bit.
__________________
14 CTD
95 12v
Big Thanks To PURE DIESEL POWER CSnyder @ Snyder Motorsports
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