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Old 03-23-2015, 06:58 AM   #1
zfaylor
 
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Cannot say enough about customer service

Phil, THANK YOU!

You said it would ship on Monday of last week. Well it arrived on Monday of last week. Talk about service

Very very very few people in any industry continue to have the service you do.


Oh and the converter is amazing of course.
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2001 half ton heavy chevy
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Old 03-23-2015, 07:45 AM   #2
Bersaglieri
 
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Yup, Phil's been great to me over the years, very helpful.
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1997 - 6BT - G56 - Dana "Overworked and Underpaid"
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Old 03-23-2015, 08:33 AM   #3
diesel_importer
 
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yes, he is. When you call him, he talks to you like he's know ya for years. Very easy to deal with, and I've been pleased with his products every time.
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Old 03-23-2015, 11:15 AM   #4
90dodge
 
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He told me it would be a while because they were backed up, Cristin called me just a few days later saying it was ready to be shipped.

They have definitely been good to me!
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-What's his name

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Can I get my screen name changed to NickatFirepunk?

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Old 03-23-2015, 01:03 PM   #5
zfaylor
 
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Quote:
Originally Posted by diesel_importer View Post
yes, he is. When you call him, he talks to you like he's know ya for years. Very easy to deal with, and I've been pleased with his products every time.
Exactly. You don't wait on hold to talk to somebody who knows nothing about the product. You order through the man who is behind everything. He makes me smile every time I call. Very enjoyable to talk to.

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Originally Posted by 90dodge View Post
He told me it would be a while because they were backed up, Cristin called me just a few days later saying it was ready to be shipped.

They have definitely been good to me!
Exactly how my dealings went. He was disappointed he couldn't get out put together for a few days. I had a tracking number the next day


Like I mentioned it is very cool to see a truly good company getting bigger because the owner has integrity and pride in his product.
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2001 half ton heavy chevy
Wire truck 2nd gen
2003 dodge cummings

North American Turbo
 
Old 03-23-2015, 01:36 PM   #6
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Thanks guys, I try.
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GEORGIA DIESEL MAFIA HITMAN
 
Old 03-24-2015, 02:23 AM   #7
97$moker

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^^^^ Is the man for sure. Bought couple converters from him recently and like you said, always enjoy talking to him and definitely makes you comfortable about what your getting. So much so in fact that you just wanna give him your money cuz he is such a badazz lol. Definitely only person I will get my converters from from here on out.
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