dealer "can't" install cab lights 2019 F350 SRW - Competition Diesel.Com

fatty · 02-13-2020, 11:45 PM

I had to take my pickup back to the dealer for a recall fix so I figured that's a good time to have them install cab lights also. They call me today and say the middle 3 cab lights can be installed but the 2 outside lights can't because there is a steel reinforcing plate behind the headliner.

I told the guy that they have several 2019 F350 duallies on their lot with cablights- I've seen them. He says they come that way from the factory and when I asked if the cabs are different he says "Oh yeah, comPLETEly different, the come from the factory like that."

So I looked up complete cabs from Ford and there is no difference between the DRW cabs and SRW cabs that I can find. Same part number and everything. Also did some Ford forum searching and found tons of pictures of 17-19 SRW F250 and 350 with cab lights.

Pissed me right off, why can't they just give me my cab lights like I asked?? I'm about 99% sure they are retarded, but can anyone verify who is right here?

Mark Nixon · 02-14-2020, 08:57 AM

With dealerships, I've nearly always found that, since you're the customer, you're wrong.

Truthfully, I think it's pure laziness, along with an unwillingness to go beyond looking in a catalog to get the answer.

Mark.

dieselbeef · 02-14-2020, 11:42 AM

they don't wanna f it up....

fatty · 02-14-2020, 11:51 AM

They pulled the headliner down, saw the steel reinforcement and called me saying they can't do it.

4x4dually · 02-14-2020, 12:32 PM

The liability of them leaking probably has them scared.

02-13-2020, 11:45 PM	#1
fatty Name: fatty Title: VE Status: Not Here Join Date: Mar 2009 Location: SW Idaho Member`s Gallery Posts: 959	dealer "can't" install cab lights 2019 F350 SRW I had to take my pickup back to the dealer for a recall fix so I figured that's a good time to have them install cab lights also. They call me today and say the middle 3 cab lights can be installed but the 2 outside lights can't because there is a steel reinforcing plate behind the headliner. I told the guy that they have several 2019 F350 duallies on their lot with cablights- I've seen them. He says they come that way from the factory and when I asked if the cabs are different he says "Oh yeah, comPLETEly different, the come from the factory like that." So I looked up complete cabs from Ford and there is no difference between the DRW cabs and SRW cabs that I can find. Same part number and everything. Also did some Ford forum searching and found tons of pictures of 17-19 SRW F250 and 350 with cab lights. Pissed me right off, why can't they just give me my cab lights like I asked?? I'm about 99% sure they are retarded, but can anyone verify who is right here? __________________ 91.5 W250 2019 F350

02-14-2020, 08:57 AM	#2
Mark Nixon Name: Mark Nixon Title: No Savior among the flesh Status: Not Here Join Date: Feb 2009 Location: Brownville, Nebraska Member`s Gallery Posts: 8,676	With dealerships, I've nearly always found that, since you're the customer, you're wrong. Truthfully, I think it's pure laziness, along with an unwillingness to go beyond looking in a catalog to get the answer. Mark. __________________ If you or I did business like the PEOPLE in government do business, we'd be put in jail. Government is coercive. Anarchy: The state of existence where there are no masters & no slaves. Therefore, Anarchy means the ABSENCE OF SLAVERY, or, in other words, FREEDOM.

02-14-2020, 11:42 AM	#3
dieselbeef Name: dieselbeef Title: dick doggin Status: Not Here Join Date: Jul 2007 Location: myakka city florida Member`s Gallery Posts: 9,862	they don't wanna f it up.... __________________ 02 quad cab 4x4 aluminum flatbed 63/68/14 hrvp INJ by weston 4.10 gorend/suncoast method race 01 2500 4x4 quad cab all stock/drag comp 07.5 3500 4x4 dually 4 dr 6.7 d&j extreme, fleece cheetah, gorend triple, cat filters, rip wrongway...

02-14-2020, 11:51 AM	#4
fatty Name: fatty Title: VE Status: Not Here Join Date: Mar 2009 Location: SW Idaho Member`s Gallery Posts: 959	They pulled the headliner down, saw the steel reinforcement and called me saying they can't do it. __________________ 91.5 W250 2019 F350

02-14-2020, 12:32 PM	#5
4x4dually Name: 4x4dually Title: Moderator Status: Not Here Join Date: Jan 2007 Location: Stillwater, OK Member`s Gallery Posts: 31,812	The liability of them leaking probably has them scared. __________________ Jory 2009 4x4 3500 MCLB "There are people far less intelligent than you making a living doing this stuff." - Jeff Mumau