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Old 05-09-2018, 09:25 AM   #941
QMFB
 
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I wonder how many Anteater units have been sold and are in operation, compared to the number of units that are having connectivity issues ?
Because it seems to be the biggest issue... Although this could be a small sample.
You don't hear anything from guys that have no problems, but it might be time to think about better wiring and connectors at development/production level for the next batch of Anteaters.
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Old 05-09-2018, 10:50 AM   #942
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Quote:
Originally Posted by biggy238 View Post
Did you replace the remote or the control unit? The remote or the wiring near it appears to have a connection problem.

What do you mean by "jumping until 35"?

Sent from my XT1575 using Tapatalk
Yes I have had the remote replaced. Basically when the remote freezes and you start from a stop or get the speed below 35 and try to accelerate it will continuously up and downshift every couple seconds until the speed gets to around 40 unless you are under around 15% throttle. If I stop and power cycle the truck it will drive fine for a while again.
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Old 05-09-2018, 10:55 AM   #943
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Quote:
Originally Posted by QMFB View Post
I wonder how many Anteater units have been sold and are in operation, compared to the number of units that are having connectivity issues ?
Because it seems to be the biggest issue... Although this could be a small sample.
You don't hear anything from guys that have no problems, but it might be time to think about better wiring and connectors at development/production level for the next batch of Anteaters.
I will say it looks like a quality piece. I know they sell a lot of them and have a bunch running without issues. I did a bunch of reading before deciding to purchase it to begin with.
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Old 05-09-2018, 11:12 AM   #944
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When I bought mine, I had issues right from the start. Firepunk sent me a new harness right away, and that fixed it...
But it still remains that mine also had connectivity issues.
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Old 05-09-2018, 11:18 AM   #945
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Originally Posted by QMFB View Post
When I bought mine, I had issues right from the start. Firepunk sent me a new harness right away, and that fixed it...
But it still remains that mine also had connectivity issues.
Yeah I had issues from the start also but kept trying to tune it to correct the problems. I work near their shop and stopped by. They mentioned when i went to the shop that they would send me a harness to try if the remote didn't fix it.
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Old 05-14-2018, 01:16 PM   #946
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Looking to try out new tunes. Anyone have good tunes for 3.73 gears and 33” tires?
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Old 05-15-2018, 12:23 PM   #947
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Quote:
Originally Posted by QMFB View Post
I wonder how many Anteater units have been sold and are in operation, compared to the number of units that are having connectivity issues ?
Because it seems to be the biggest issue... Although this could be a small sample.
You don't hear anything from guys that have no problems, but it might be time to think about better wiring and connectors at development/production level for the next batch of Anteaters.
I was kinda curious myself. Here are the Anteater boards sitting on the dead shelf:
SN# 23 - DOA. Wouldn't power on after assembly.
SN# 32 - DOA. Also wouldn't power on after assembly.
SN# 48 - DOA. No power LED. USB connects fine.
SN#196 - RMA. Gov MOSFET burnt and trace lifted. Customer states VB harness was crushed internally.

In addition, I have two early harnesses that failed our road test and were scrapped. Both had speed sensor issues. Recently we had the power wire partially seated in one harness. I'm assured by my supplier that they are doing the failure analysis for the terminal. I've also repaired a handful where the customer manages to unseat the wires from the terminals in the cable ends, but those are fixed and sent back out.

Remotes are a different story. They see the most abuse. To fix tearing connectors off, we swapped to THT parts for the USB and 6 pin cable which mechanically locks the connectors to the board. There have been less than 5 that have come back since that change was made in 2016.

So total failure rate before shipping is right at 1.0% for boards, 0.6% for harnesses, and 2% for remotes. RMAs average 1.5% of total kits sales. Those include the "I didn't want one after all" customers.

I believe the low RMA% is two-fold. One, each Anteater is road tested before leaving the shop. To be shipped, it must accept a tune upload and do a 0-60-0 road test with all gears + lockup represented. Two, each member of the after-sales team at Firepunk drives an Anteater powered vehicle. They know the product inside and out.
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Old 05-15-2018, 02:06 PM   #948
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Never tried to find out what was wrong with the harness my Anteater came with... But when I got the replacement harness, that solved the problems.
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Old 05-15-2018, 02:13 PM   #949
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Quote:
Originally Posted by 6.7l_clark View Post
Looking to try out new tunes. Anyone have good tunes for 3.73 gears and 33 tires?
Looks like no for me.

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Old 05-22-2018, 10:46 PM   #950
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Joefarmer.......
You interested in taking my truck as is and testing it out......then install this deal and report back? I know you're past the testing phase but maybe it would help demonstrate the capabilities of the anteater. I'll pay for it, of course. I can deliver the truck anytime you want it. Drive it, beat it, Race it.......I don't care.
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Last edited by matty169; 05-22-2018 at 10:48 PM.
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Old 05-23-2018, 11:34 AM   #951
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Joefarmer.......
You interested in taking my truck as is and testing it out......then install this deal and report back? I know you're past the testing phase but maybe it would help demonstrate the capabilities of the anteater. I'll pay for it, of course. I can deliver the truck anytime you want it. Drive it, beat it, Race it.......I don't care.
I have some beta testing going on right now. Let me think about it and I'll get back with you.
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Old 07-05-2018, 12:12 PM   #952
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Hey all. If you have experienced an issue with the remote freezing after a few hours of drive-time, I've isolated the issue in firmware and have released a firmware fix for the Anteater Classic. If you could email me using the site's email functionality, I'd appreciate it.
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