AutoCal FAQ

EFI Support

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There are many threads with people asking specific quesitons on how AutoCal works, so here is a FAQ.

AutoCal Overview

What is AutoCal?
EFILive’s AutoCal device is intended to provide a convenient platform for tuners to distribute custom tunes to their customers. And for their customers to collect and submit logged data back to the tuner for analysis. It allows the tuner to update and optimize the original tune without shipping and/or removing controllers from customers’ vehicles.

Applications
• Platform for tuners to compete in traditional handheld tuner markets
• Supporting Remote Customers
• Mail Order Tuning
• Hard Parts Suppliers where calibration changes are required to support vehicle modification.
• Delivery of Multiple Tunes to a single customer.

What are the major differences between FlashScan V2 and AutoCal for an end user?
• With Flashscan V2, end users have the ability to create, view, and modify tunes. With AutoCal, only the Tuner has that access.
• Tunes from multiple sources can be flashed with FlashScan V2, however AutoCal is limited to one tuner.

The Finer Details

How Does AutoCal work?
• Each AutoCal device must be registered with the Tuner’s FlashScan device prior to shipping AutoCal to the customer.
• Unregistered AutoCal devices will not be able to flash any controllers.
• The registration of each AutoCal device to the Tuner’s FlashScan device means that only that Tuner can provide tunes to that AutoCal device.

File Encryption
All tune files are encrypted using EFILive’s proprietary encryption routines. The tuner can choose to restrict the tune in multiple ways:

o Restrict a tune file so that it can only be flashed into a particular engine or transmission controller (of your choosing).
o Restrict a tune file so that it can only be flashed by a particular AutoCal device (of your choosing).
o Restrict a tune file so that it cannot be modified.
o Restrict a tune file so that it cannot be viewed.​

Once one or more of these restrictions have been applied to a tune file, the restrictions cannot be removed.

Locking Controllers

AutoCal is designed to automatically lock the controller before flashing the custom tune into the device. Locking prevents the otherwise unprotected tune being read back out again by unscrupulous operators.

Licensing
• Each AutoCal device ships with one VIN license available for tuning one engine and one transmission controller.
• Each AutoCal device can be VIN licensed to flash up to 8 supported controllers.
• AutoCal VIN licenses cost $125 each and may be purchased via EFILive’s online store the same as FlashScan VIN licenses are purchased now.
• To license an AutoCal, both an AutoCal VIN license and a FlashScan VIN license will be required.
• Although AutoCal can be used to return the customer’s vehicle to stock, doing so will not “reset” the VIN license that was used to flash the vehicle.
• AutoCal VIN licenses are not eligible for rebates on FlashScan stream purchases.
• Stream licenses are not available for AutoCal devices.
• VIN licenses cannot be copied from one FlashScan or AutoCal device to another device.

Pooling AutoCal
If a tuner intends to offer remote tuning to multiple customers on a single AutoCal device which is pooled, the tuner will need to make sure that the AutoCal device to which the customer’s controller was originally licensed is always re-sent to that customer.

Retailing AutoCal
AutoCal is not intended to be re-sold as bare hardware. Tuners are expected to provide some value-add to the AutoCal device such as a tune or an agreement to provide a tune to the end customer. The profit that a tuner realizes when selling AutoCal comes from their value-add, rather than the value of the bare hardware.

Purchasing AutoCal

AutoCals sold directly by EFILive are sold in bundles (tuners may sell AutoCals in whatever quantities they choose). The minimum order quantity from EFILive is 5.
End users need to purchase AutoCal, with some form of value add (i.e. tune) from their chosen tuner.

Custom Artwork
Tuners may choose to have custom artwork for their AutoCal devices to create a ‘brand’ for their value-add product/service. Contact sales@efilive.com for pricing and label specifications.

Supporting AutoCal
Tuners are responsible for supporting customers to whom they have provided AutoCal devices. Supporting AutoCal includes supporting the EFILive software and USB driver installations that are required to configure AutoCal and to move tunes to/from AutoCal.

Unlike FlashScan, EFILive will not provide support directly to AutoCal end users. EFILive will provide support only to the owner of the FlashScan V2 device to which an AutoCal is registered.

Warranty
EFILive will provide a standard 12 month warranty on all labour and materials.
Customer warranty claims should be made through the Tuner that provided the AutoCal device.
 
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