efi live problem

[cummins359]

Hey guys, hopefully someone can tell me what I am doing wrong here. I followed efi lives instructions to the t. Saved my file and all and when I want to open my stock table it says unrecognized PCM. Any idea's? The vin is there, OS and calibration numbers are there, OS ID says N/A, BCC says N/A.

 

[EFI Support]

Possibly a software mismatch.

When you download our software (V7 and V8) you also need to upgrade your firmware for Cummins tuning to work.

You should be running

Firmware: V2.07.14 (July 03, 2011)
V8 software: V8.2.1 Build 160
V7 software: V7.5.7 Build 170

You'll find all software downloads here. Download Software

Once you install V8, you need to upgrade the firmware from within that download.

Let us know how you go.

Cheers
Cindy

 

[cummins359]

Possibly a software mismatch.

When you download our software (V7 and V8) you also need to upgrade your firmware for Cummins tuning to work.

You should be running

Firmware: V2.07.14 (July 03, 2011)
V8 software: V8.2.1 Build 160
V7 software: V7.5.7 Build 170

You'll find all software downloads here. Download Software

Once you install V8, you need to upgrade the firmware from within that download.

Let us know how you go.

Cheers
Cindy

Did all that yesterday. Turns out my truck OS was not included in your beta testing format.

 

[EFI Support]

Did all that yesterday. Turns out my truck OS was not included in your beta testing format.

Ross is currently mapping support for your OS (provided you are the person that sent the file to Zach)

Hope to have your OS finalized and sent back to Zach within the hour.

Cheers
Cindy

 

[cummins359]

Ross is currently mapping support for your OS (provided you are the person that sent the file to Zach)

Hope to have your OS finalized and sent back to Zach within the hour.

Cheers
Cindy

Yes ma'am that is me. :Cheer:

 

[0759thunderroad]

how about that for support!!!

 

[StarLite Diesel]

New 100 HP tune and instructions for getting things set up for your OS have been emailed! Thanks for your business (and thanks Ross for doing this so quickly!)

Good luck and enjoy your new tune!

 

[cummins359]

I'll say this now, have never seen such quick turn around from a company in my life. thanks guys!!