P-pump 24v lines

Defiantly not CPP lines


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Agreed. "Stainless" (and Zerkel and I are referencing the same truck)
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We sell 10 sets a week and all year I have only replaced 4 sets. Those sets were replaced due to not being properly clamped, not a failure on our end.


Customer paid for stainless lines and yet the rusted in a matter of days. He and I were not to happy about the product quality.


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Customer paid for stainless lines and yet the rusted in a matter of days. He and I were not to happy about the product quality.

It would help if the number of stainless. 409SS will rust that fast and has more flex in it to prevent cracks. 316 is a marine grade and will pretty much never rust, but it's very hard and doesn't like vibration. The stuff on your BBQ is 4xx series and a magnet will stick to it all day long.

It's a trade off.
 
It would help if the number of stainless. 409SS will rust that fast and has more flex in it to prevent cracks. 316 is a marine grade and will pretty much never rust, but it's very hard and doesn't like vibration. The stuff on your BBQ is 4xx series and a magnet will stick to it all day long.

It's a trade off.
Agree but it took my 409 exhaust months.
 
Customer paid for stainless lines and yet the rusted in a matter of days. He and I were not to happy about the product quality.


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Did you call to ask about swapping them out since you were sent a set of mild steel lines or did you just decide to come on here and post? I know I never heard anything about a set of lines that were sent out wrong.
 
It would help if the number of stainless. 409SS will rust that fast and has more flex in it to prevent cracks. 316 is a marine grade and will pretty much never rust, but it's very hard and doesn't like vibration. The stuff on your BBQ is 4xx series and a magnet will stick to it all day long.

It's a trade off.

Thanks man. You are correct, but I am pretty sure this set of lines are mild steel, not stainless. :Cheer:
 
Did you call to ask about swapping them out since you were sent a set of mild steel lines or did you just decide to come on here and post? I know I never heard anything about a set of lines that were sent out wrong.
Regardless of what he is doing, you are handling it like ****. "We sell 10k of these a week and they are barely wrong." is not the right answer. Most of your threads get replies that go like "we don't **** up, let's see who we can shift blame to."

THAT is the reason you get drug out on here.
 
Regardless of what he is doing, you are handling it like ****. "We sell 10k of these a week and they are barely wrong." is not the right answer. Most of your threads get replies that go like "we don't **** up, let's see who we can shift blame to."

THAT is the reason you get drug out on here.

Say what you want. I work hard every day for my business and I do my best to get quality parts that fix problems. Customers had a issue with suppliers lines cracking, so we release a cure for that and it worked. Now this guy don't give me a chance to fix his problem, but drags my name through the mud and I am responding. What makes you think a customer who never gave me a chance to fix a problem before talking **** on my business deserves my respect?
 
It's not him you are displaying your respect for. It's the countless potential customers that read the thread and how YOU handle the situation.
 
It's not him you are displaying your respect for. It's the countless potential customers that read the thread and how YOU handle the situation.

The way I handle a situation like this is to replace the lines with a new set if given a opportunity. I was given no opportunity to do so and the guy made a clear attack on my business with his post. The only thing the op asked was if he should get straight or prebent lines. He did not ask where to purchase them. This customer went out of his way to attack my business, so I replied accordingly to the post.
 
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The way I handle a situation like this is to replace the lines with a new set if given a opportunity. I was given no opportunity to do so and the guy made a clear attack on my business with his post. The only thing the op asked was if he should get straight or prebent lines. He did not ask where to purchase them. This customer went out of his way to attack my business, so I replied accordingly to the post.


I'm not the customer I'm just the installer. Customer tried to contact you. After hours on the phone for multiple days he decided it wasn't worth his time to sit on the phone for hours on end on hold getting no further


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Agreed. "Stainless" (and Zerkel and I are referencing the same truck)
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Believe it or not stainless does not mean it will never rust. Just matters what grade you have. The steel mill I work for makes the stainless for the exhaust on 8 out of 10 vehicles on the road today. Mostly 40910 and 40914 grades,some 43614 for exhaust. Believe it or not this stuff has rust on it straight out of the coiler. It leaves here to get finished or "polished" but it will rust soon after. We run a lot of high chrome grades too,that stuff does not rust. It just matters what grade of stainless.

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Like I said,it has rust on it as soon as it gets rolled from a slab to a coil in the hot mill

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